We give a 12 months Guarantee with each Enibas piece of jewellery. We carefully check every product we make before it leaves our workshop. Our studio team work only with quality-assured materials to produce our carefully designed pieces, made with durability in mind. We guarantee that each Enibas product is free from defects in materials and craftsmanship.
The guarantee does not cover any damage caused by misuse or neglect, accidental damage, exposure to heat or harmful chemicals and normal wear and tear from regular use. The guarantee commences on the day of purchase and only applies to Enibas products, not to our guest designers. We will, however, try our best to help you with any problems with products not designed by ourselves.
In the exceptional event of faulty material or craftsmanship in an Enibas piece, it will be either repaired or replaced, free of charge, if still within the guarantee period of 12 months, from the date of purchase. Proof of date of purchase will normally be required. Repairs outside the period of guarantee will be subject to a charge. Please email firstname.lastname@example.org with details and, if possible, pictures of the item in question.
Please review our Terms & Conditions page for more details.