For secure online shopping we use Authipay payment provider and accept the following credit and debit cards:
Visa, MasterCard, Maestro, American Express, Diners/Discover and Laser
Card details are only requested at the final checkout stage, when you are transferred to a secure payment page. You can safely enter your card details, which are passed by the payment provider to your issuing bank for authorization.
Delivery to Ireland and USA is free. For delivery charges for the rest of the world please check here.
Deliveries within Ireland are next day, if you order before 11am.
They take between 6-10 working days for Europe.
Deliveries to USA and the rest of the world will take 8-12 working days.
You can return your purchase within 30 days of receiving your original order. The item must be unused and in its original condition and packaging. For exchanges please contact us directly. Check here for more details.
We ship with AnPost and the order is tracked. Please contact us at email@example.com if you require your tracking code.
Yes, we ship worldwide.
Yes, just enter your shipping address at check out.
The policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
We only collect information that is relevant to your order. This includes your:
Name, Billing Address, Shipping Address, and Email Address
Your information is only used to complete your order. We do not sell, redistribute or disclose any of your information to anyone.
Yes, gift wrapping is available online for an additional €3.50 for each item. Your piece will be beautifully gift wrapped by hand and you can choose to include a personalised gift card. View our gift wrapping here.
Free! Our beautiful jewellery gift boxes do not cost you anything. We make beautiful things, and make sure that they arrive in beautiful packaging.
Each product page has a list of Product Details at the bottom of the page. Listed are sizes, materials and chain lengths. Our chains come at a minimum length of 16 inches. Some are extendable from 16-18inches.
A well fitting ring should go over your knuckle with a slight push, and sit comfortably on your finger without pinching the skin.
We advise that you get your ring size measured at your local jewellery shop. Please tell the jeweller if you intend to buy a narrow or wide band, as this affects the size. Avoid getting your finger measured when your hands are much warmer or colder than normal, as this can also influence ring size.
An alternative method is to find a ring that fits that finger, make sure it is perfectly round, and use a very sharp pencil to draw inside the ring as close to the band as possible. Take the diameter and use the table here to determine the ring size.
Remember your right and left hand will be different sizes so be sure to get the measurement for the correct finger!
View our ring size conversion table here.
We have two beautiful boutiques in Schull and Kinsale, West Cork, where our own jewellery, amongst others, can be viewed.
Enibas collections are also stocked in various locations around Ireland.
Find a list of our stockists here.
No, you do not need to create an account to make a purchase. You can simply select the ‘Check out as guest’ option when checking out.
If you forget your password, simply click on the 'Forgotten Password' button on the ‘sign in’ page. You will be asked for your email address and username, and you will receive an email with a new password. We would advise you to log in and change the new password to one more memorable to you.
There are advantages to creating an account such as the option to track your order history and create a wish list.
If you live outside the European Union you can buy exempt of Value Added Tax. The VAT will be taken off at check out. It amounts to approximately 12% of the total value of the purchase.
Gift vouchers are available online to whatever value you wish. The voucher will be sent directly to you, or your recipient's address by post. Each gift voucher has a unique voucher code number which can be redeemed against any purchase either on the website, over the telephone, or in store.
No, the items online are not actual size. However, for the majority of the products there is a secondary image of the piece being worn by a model. Actual dimensions of the product are given at the bottom of the page under the Product Details list.
Yes. We can accommodate up to 3 words on one silver circle of our personalised collection. We charge €10 per word and you can enter your desired text into the box provided on each product. Read more about our engraving service here.
No, engraved personlised goods cannot be exchanged.
To view your Order History log into to your account. If you have not registered an account with us, you can do so here.
From time to time we may offer promotional codes. You can apply the code online when checking out and receive your discount automatically.
Each gift voucher has a unique voucher code number which can be redeemed against any purchase on the website when checking out, over the telephone or in store.